Privacy policy

Effective Date: July 4, 2026

This Privacy Policy explains how OZOGLU LIMITED, operating under the brand Howe Wovena ("Howe Wovena", "Company", "we", "our", or "us"), collects, uses, stores, protects, and shares your personal information when you visit our website, purchase our products, or otherwise interact with our services.

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), applicable consumer protection laws, and other relevant privacy regulations.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

Company Name: OZOGLU LIMITED

Brand: Howe Wovena

Customer Support Email: homewovena@gmail.com

2. Scope of this Privacy Policy

This Privacy Policy applies to all visitors, customers, and users of the Howe Wovena website and any services offered through our online store.

This Policy governs the collection and processing of personal information regardless of the device you use to access our website.

3. Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

A. Information You Provide Directly

When you place an order, contact us, or subscribe to our communications, you may provide:

  • Full name;

  • Billing and shipping information;

  • Email address;

  • Telephone number (if provided);

  • Order details;

  • Payment confirmation information (payment card details are processed securely by our payment providers and are not stored by us);

  • Customer service communications;

  • Any information voluntarily submitted through contact forms or email.

B. Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

  • IP address;

  • Browser type and version;

  • Operating system;

  • Device type;

  • Language preferences;

  • Time zone;

  • Pages visited;

  • Referral URLs;

  • Date and time of visits;

  • Clickstream data;

  • Shopping cart activity;

  • Session identifiers;

  • Cookies and similar technologies.

C. Information Received from Third Parties

We may receive information from trusted third-party service providers including:

  • Shopify;

  • Payment processors;

  • Shipping carriers;

  • Marketing partners;

  • Analytics providers;

  • Fraud prevention services.

These providers only share information necessary to perform their services.

4. Legal Basis for Processing Personal Data

Where the GDPR applies, we process your personal data on one or more of the following legal bases:

  • Performance of a contract;

  • Compliance with legal obligations;

  • Legitimate business interests;

  • Your consent;

  • Protection against fraud and abuse;

  • Establishment, exercise, or defense of legal claims.

5. How We Use Your Information

We use your personal information for legitimate business purposes, including to:

  • Process and fulfill your orders;

  • Verify payments;

  • Arrange shipping and delivery;

  • Provide customer support;

  • Respond to inquiries;

  • Prevent fraud and unauthorized transactions;

  • Improve our products and services;

  • Personalize your shopping experience;

  • Send order confirmations and transactional emails;

  • Provide updates regarding your purchases;

  • Comply with legal obligations;

  • Maintain website security;

  • Analyze website performance and user behavior;

  • Administer promotions, where applicable;

  • Enforce our Terms of Service.

We will only use your personal information where we have a lawful basis to do so.

6. Marketing Communications

With your consent where required by law, we may send you promotional emails about new products, special offers, and updates.

You may unsubscribe from marketing communications at any time by following the unsubscribe link included in our emails or by contacting us at:

homewovena@gmail.com

Opting out of marketing communications does not affect transactional emails relating to your orders.

7. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only where necessary with:

  • Shopify and related e-commerce infrastructure providers;

  • Payment service providers;

  • Shipping and logistics companies;

  • Fraud prevention providers;

  • Analytics providers;

  • Marketing service providers;

  • Professional advisers;

  • Government authorities where required by law.

Each recipient processes personal data only to the extent necessary for providing their services or complying with legal obligations.

8. International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

Where such transfers occur, we implement appropriate safeguards as required under applicable data protection laws, including Standard Contractual Clauses or other lawful transfer mechanisms recognized under the GDPR.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill contractual obligations;

  • Process transactions;

  • Comply with legal and tax obligations;

  • Resolve disputes;

  • Prevent fraud;

  • Enforce our agreements.

When personal data is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable law.